Install IBO Player
Switch on your Smart TV and open its built-in app store: Samsung Apps on a Samsung television or the LG Content Store on an LG television. Search for IBO Player, install it, then open the app.
Device guide
How to set up IPTV on a Smart TV in the UK.
Update the television and test its connection, then use the manufacturer app store or authorised setup route for your service.
Five-step checklist
Prepare, connect, authenticate and verify.
Use IBO Player to connect your Samsung or LG Smart TV, then send the displayed MAC Address and Device Key to IPTVUK4K Support for activation.
Open IBO Player
Launch IBO Player once the installation has finished. On first opening, the app will display the device information needed to connect your IPTV subscription.
Save the MAC Address and Device Key
Take a clear photo of the screen or carefully note both the MAC Address and the Device Key. These two details are required before your subscription can be activated on the television.
Send the details to support
Send the MAC Address and Device Key to IPTVUK4K Support. Our team will link your subscription to the Samsung or LG Smart TV and normally complete activation within a few minutes.
Restart the app and begin watching
Once support confirms that activation is complete, close and reopen IBO Player. Your playlist should load automatically, giving you access to the live channels, films and series included with your subscription.
Before troubleshooting
Change one thing at a time.
Restart the relevant app first, then the device, then the router. Record the result after each step so support can see what changed.
- Confirm date and time are automatic
- Test another trusted online service
- Avoid public Wi-Fi during account setup
- Never publish passwords or private access details
Common questions
Useful context for Smart TV.
Model-specific behaviour can vary, but the preparation and privacy principles remain consistent.
Update the television, test its connection and use the manufacturer app store or authorised setup route for your service. Follow the five-step checklist on this page and use only services you are authorised to access.
Include the exact Smart TV model, software version, current step, any non-sensitive error message and your order reference.
No. A full reset removes unrelated settings and should be a last resort. First check updates, network access, time settings and the specific application or browser route.
Only where your authorised service and access terms permit it. Sign out and remove saved details before selling, returning or sharing the device.
Need a different device?
Return to the full guide library, read the broadband speed guide or use the buffering checklist.